Refund /Return/Cancellation Policy
Refund Policy
We seek the finest essential oils and hemp products , and work to portray our products with the utmost customer satisfaction and accuracy. We understand this does not always happen . You can return unused and unopened product within 14 days of receipt.
- To return all or part of an order, please first email customerservice@wellfedwolf.com for return authorization.
- Once you receive your RMA and shipping instructions, ship your product using USPS. We encourage you to use trackable methods and insurance for high value shipments over $50.00
Upon receipt of unused, and unopened return , we will issue a refund, less any shipping fees if your order included free shipping.
OPEN AND/OR USED PRODUCTS ARE NOT RETURNABLE NOR ARE THEY ABLE TO BE REFUNDED
Cancelling an order not received. Please be advised , on any order If you've changed your mind on an order made within 24 hours there is a 15% cancellation fee .
Any orders with shipping delay that a customer wishes to cancel will have a 20% restocking cancellation fee.
PRE-ORDERS CAN NOT BE CANCELLED
We do the best to communicate all shipping delays , B.O., on our Website, Item Pages , Emails, Direct messaging communications & Shipping Policies . This is part of our business with regards to certain high demand items .PLEASE BEWARE OF THIS POLICY FOR ANY FUTURE ORDERS .
We truly appreciate our customers who value our products and a wellness path !